Allgemeine Geschäftsbedingungen

Company
WallofArt.com is an E-commerce company that sells posters and is operated by Wall of Art AB. The company is based at Götgatan 23, 116 46 Stockholm, Sweden. Organization number: 559086-8161.


Age-limit
The Customer must be minimum 18 years old to order via the website.


Prices and payment
Each item is stated with price including VAT. At the checkout you can see the total price including VAT, shipping and payment - We offer our customers payment through the following payment methods: Visa, Mastercard, Klarna, PayPal and Swish. For orders with delivery address outside Sweden, any customs costs and taxes are paid by you. On order with delivery address outside the EU are not charged Swedish VAT.


Klarnas payment
Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options where payment is made directly to Klarna:
Pay within 14 days: Payment time is 14 days from the shipment of the goods. The terms for payment within 14 days can be found here.

Account: Klarna Account is an account credit provided by Klarna and which gives the borrower the opportunity to pay part of his purchases monthly with at least 1/24 (minimum SEK 50) of the total utilized credit amount or in accordance with the terms approved at checkout. For more information about Klarna Account including general terms and conditions and Standardized European consumer credit information, click here. You can find more information about Klarna here and can read their terms of use here.

In order to be able to offer a set of different payment options, we need to share your personal, contact and order information with the provider of each payment service. We recommend that you read our privacy policy. The use of this information is regulated in accordance with current data protection laws and Klarna's privacy policy.


Withdraw
The right of withdrawal is valid for 14 days from the time you received the item. You have of course the right to open the package to take a closer look at the product. The item returned must be unused, in complete original packaging and in undamaged condition. Always contact us at info@wallofart.se before you return an item, and you will receive information about the return address. When returning an item, you are responsible for the return cost. Refund of the order amount or cancellation of issued invoice shall be made by Wall of Art within 14 days from the date on which the returned item is received.


Right of withdrawal does not apply in case
The customer has purchased a limited print that is numbered. If the customer has purchased a custom product or a product with a significant custom, such as a limited print, the customer is not eligible for the Wall of Arts Right of Withdrawal. A product developed in accordance with the customer's specific specifications is exempt from the consumer's right to cancel the purchase under the Swedish Distance Contracts Act.


Guarantees and service
Upon receiving a product with visible damage that occurred before the delivery has been made, the product can be complained about. In such cases, email info@wallofart.se within 7 days of receiving the package. For the claim to be approved, it is required that photos of the damages and the packaging are included in the email. With an approved claim, the consumer will receive a new identical product shipped where Wall of Art covers the shipping costs.


Privat Policy
When you place your order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business to fulfill the agreement with you. Under the new GDPR Act, you have certain rights regarding the information we have registered about you. Read more about our Privacy Policy here.


Gift card
Gift cards sold with us are valid for one (1) year from payment and can be purchased at the Wall of Arts Online Store. When the validity period has passed, it is not possible to pay with the gift card or reactivate the card. The remaining balance on the gift card is non-refundable. The gift card is a valuable document that must be stored securely and cannot be exchanged for money. Lost or stolen gift cards will not be refunded.


Cookies
This online store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file that is stored on your computer and which contains information to help the online store identify and track users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the online store, your browser will be assigned a session cookie that is unique and used to not confuse you as a user with other users. In order to use the online store, you should allow cookies in your browser. This type of cookie is only used to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to give you a better customer experience and support. Read more about how Wall of Art uses cookies here.

Delivery time
The delivery time is estimated to be 1-3 working days within Sweden and sent by DHL, Postnord, Bring or Fedex depending on choice at checkout. To other countries it takes between 2-7 working days depending on the country.


Uncollected packages
Most shipments are with your postal agent for 14 days. On avin you will find information about the length of stay. Shipments that are not picked up on time are sent back to the sender. Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee. At present, this cost corresponds to SEK 150. If you have chosen home delivery, it is your responsibility to be available to the selected freight forwarder thats leave the package.


Complaint
If there is a visible damage that has occurred before the delivery is received, the product can be complained. If it turns out that the product is damaged, the consumer will be reimbursed for shipping costs and will be sent a new similar product where Wall of Art is responsible for shipping. Contact info@wallofart.se if an injury on the package or product has occurred.  


Obligation to repay
We shall, if you have exercised your right of withdrawal, repay what you have paid for the product as soon as possible or no later than within 14 days from the day we received the product. The consumer bears the return cost when you return the item. Wall of Art always pay the return cost for sending back a complained product.


FORCE MAJEUR
An event such as outside the control of the Wall of Arts, which could not reasonably have been foreseen, shall be attributed to force majeure, which means that the Wall of Art is released from its obligations to fulfill concluded agreements.


Other
Wall of Art reserves the right to change all information without prior notice. If a sale item has expired, the Wall of Art has the right to cancel the purchase and refund any amounts paid in advance. Wall of Art reserves the right to make typographical errors in texts on this website. Wall of Art also does not guarantee that all images accurately reflect the true appearance of the products. Wall of Art reserves the right to adjust prices and any price errors.